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Rating: 4.66941618097402 out of 5 stars
4.7 / 5
(20246 Reviews)
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Joshua R
Review left on Sep 18, 2024
Rating: 5 out of 5 stars
My last couch we had problems with the cushions sliding off the front but these have little clips that hold the cushions in place and in holds them in place nicely.
Happy Joybird offered the Lewis sofa in a larger size. Order took a little over a month to be delivered from order date. The status of the order process was shared via email every time it reached a new stage so you generally have an idea where your order is and how to plan for it. It'll probably take over a month and a half if you're not on the west coast, since that's where their manufacturing is located. Once received, we double checked the condition of the sofa and informed Joybird of any issues, with pictures provided. Customer service was prompt, and we reached a resolution. But do keep your emails, as correspondence is not consistent with the same representative.
The sofa is nice and deep, I'd say almost as wide as a twin bed. Has almost the depth of a daybed without feeling like you're in a bedroom/guestroom. Firm feel at first, which I dont mind, but does soften with use. With the grand sofa size, the seat cushion is split into 2 parts, unlike the regular size, where it's one large seat cushion. Originally, I preferred the single cushion because I felt it gave a vintage vibe, but wear/filling distribution would be an issue over time--as it's less structured.
Overall, happy with the sofa and the comfort it provides. The listing photos are accurate, and the delivery was on time.